Reminder Service – Remind Customers, Repeat Tests, Repeat Benefits
Every repeat customer builds a strong foundation of a successful growing business.
Why is it important to focus on customer retention and engage with them regularly?
- Loyal customers are a source of stable and consistent revenue essential for stability business growth & long term success
- Retention requires significantly lesser marketing spends compared to acquiring new customers
- Engaged customers are more likely to positively respond to loyalty programs and promotions reducing the need for extensive advertising
- Satisfied and loyal customers are more likely to refer friends and family providing free and effective word – of – mouth marketing
- They are also a source of valuable constructive feedback to improve customer experience
- Establishing strong relationships with such customers make them less likely to switch to other brands
Reminder Service – A powerful feature to keep your business growing
- Dedicated page on ThyroNxt
- It gives a list of patients
a) Who have out – of – range results for potential retesting
b) Who are due for a repeat test
- The page will also give you a summary of customers per month that you can connect with and potential revenue per month you can earn if these customers place a repeat test
Watch this video to use this feature effectively: https://bit.ly/3FqsNLB
FAQs:
- What does the default view on this page show?
The default view on this page shows the details of patients with out – of – range values or due for repeat tests in the next one week.
- How frequently does this data get refreshed?
The data gets refreshed every Friday.
- Can I see patient wise for what tests are the values out of normal range patient wise?
Yes , click on the patient’s name and this will open a pop up that shows you test wise reference range and values.
- Can I filter data on this page?
Yes you can filter the data by patient name, date range, Order type (DPS, Home, ILS, Camp), Order Tags (SGC, PGC)
